Refund policy

Returns & Refunds

All sales at TCG Reserve are final. We sell sealed, collectible trading-card product whose contents are random and set by the manufacturer, so to guarantee against tampering we don't accept returns or exchanges for change of mind, opened product, or the specific cards pulled from a sealed item. This is standard practice for sealed trading-card product.

Damaged or lost in transit: if your order arrives damaged, or tracking shows it was lost in transit, email us at TCGReserve@hotmail.com within 7 days of delivery (or of the expected delivery date for a lost package). Include your order number and photos of the package and product. Once we've confirmed the issue, we'll send a replacement or issue a refund.

Please review your order carefully before completing your purchase. Have a question before you buy? Reach us anytime at TCGReserve@hotmail.com.